Privacy Policy

Last Updated: October 27, 2026

Welcome to ZNUUL ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Date of Birth (if voluntarily provided)
Gender (if voluntarily provided)

Account Information

Username
Password (encrypted and securely stored)
Wishlist and shopping preferences

Order Information

Products purchased
Transaction details
Order history
Delivery information

Payment Information

Payments are processed through secure third-party payment gateways. We do not store complete credit card numbers, debit card details, UPI PINs, CVV numbers, or banking credentials on our servers.

Technical Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Create and manage customer accounts
Provide customer support
Send order confirmations and shipping updates
Manage returns, exchanges, and refunds
Improve website performance and user experience
Personalize product recommendations
Prevent fraud and unauthorized activities
Comply with legal obligations
Send promotional offers and marketing communications (where permitted)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, maintain shopping cart contents, analyze traffic, and improve our website.

You may choose to disable cookies through your browser settings. However, certain website features may not function correctly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared with:

Payment gateway providers
Shipping and logistics partners
Marketing and communication service providers
Customer support providers
Website hosting and technology service providers

We may also disclose information if required by applicable laws, regulations, court orders, or governmental authorities.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.

6. Marketing Communications

You may receive:

Promotional emails
SMS notifications
New product announcements
Discount and sale updates
Special offers and marketing campaigns

You may opt out of receiving marketing communications at any time by using the unsubscribe option provided in such communications.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of such external websites.

8. Data Retention

We retain personal information only as long as necessary to:

Provide products and services
Fulfill transactions
Comply with legal and regulatory obligations
Resolve disputes
Enforce agreements and policies

9. Your Privacy Rights

You may have the right to:

Access your personal information
Update or correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your personal data

To exercise any of these rights, please contact us using the information below.

10. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated revision date.

Continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

ZNUUL Customer Support
Email: sales@znuul.com
Website: https://www.znuul.com